Frequently Asked Service Questions

Oil changes should be performed every six months or every 5,000 to 10,000 miles that are driven to keep the engine operating well and the parts lubricated. Vehicles that require synthetic oil can wait longer to change the oil and will need to replace it every 7,500 to 10,000 miles. Be sure to check your owner’s manual to confirm the right maintenance schedule for your specific vehicle.

If you want to maintain traction on the road and stay safe, replacing your tires every few years is necessary. Tires that are older than six years old need to be replaced immediately. Most states require that tires with 2/32” of depth need to be replaced. Here's a tip on how you can check your tire tread. Use the penny test as general guide (if Abe Lincoln head and hair are fully visible then we'd recommend to replace tires).

In most cases, the manufacturer is responsible for covering the costs of a recall because it wasn't due to negligence or damage caused by the driver. You'll receive a letter in the mail or an e-mail notifying you of the recall. Drivers are given a specific timeframe of when they can take the car in for the necessary repairs. If you wait too long to schedule an appointment then you may be responsible for covering the costs.

Depends on warranty type. Eg, warranty for a brand-new car vs certified-preowned may vary. The warranty that comes with your vehicle is useful for covering mechanical repairs that are needed on your car. If the defects are due to an accident or a lack of maintenance on the vehicle, then the warranty will likely not cover the costs.

There are a variety of services our maintenance department offers to customers to keep each vehicle operating well. Our trained technicians perform brake replacement, battery replacement, oil changes, full inspections, alignments, air filter replacements, and windshield repair. We also offer maintenance protection plans for added coverage and savings.

It’s a good idea to contact our service center to schedule routine maintenance or a repair job. We are open from 8 AM to 9 PM on most days. You can stop in during those hours to see what type of maintenance your vehicle needs. If you're unsure about our hours, feel free to call us to confirm that we're open.